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Most Asked Questions Answered

How long do repairs typically take?

In most cases, we can repair your device in around an hour.

What is your repair warranty?

Enjoy peace of mind with our lifetime warranty on all eligible products. Our warranty covers any defects in materials or workmanship, ensuring that your device will function properly for its entire lifetime. Please note that our warranty does not cover physical damages, water damages, or software damages. However, in the unlikely event that you experience any issues, our expert technicians are available to diagnose and repair your device at a reasonable cost. Contact us today to learn more about our lifetime warranty and how we can keep your devices running smoothly

Do i have to make an appointment for repair service?

Although walk-in customers are always welcome, we highly recommend scheduling an appointment to ensure timely completion of your repair service. While we will do our best to accommodate walk-ins, having an appointment guarantees that our team will be available to work on your device as soon as possible.

 

Can i get a quote online?

Yes! For known issues like a cracked screen or a battery that won’t hold a charge you can get your quote here if you are not sure about the issue with your device please visit us at one of our location

Where can i find Dr. Phonez near me?

We are located with 3 convenient locations across San Antonio, open 7 days a week.Dr. Phonez Locations.